Our Commitment to Privacy
We comply with all of the requirements of the federal Personal Information Protection and Electronic Documents Act, and other applicable provincial legislation. By submitting to us your Personal Information, or using our website (the “Website”), you accept this Policy and consent to its terms and as otherwise described to you at the time of collection of your Personal Information. If you do not agree with the terms of this Policy, please do not use the Website or otherwise provide your Personal Information to us.
This Policy may be amended at our discretion, without notice to you. Please check back from time to time for such amendments. By continuing to access and use the Website, you agree to the terms of the then-current Policy, as amended.
“Personal Information” is personally identifiable information including your name, age, residential address and e-mail address. Publicly available information, such as business contact information or a public directory listing of your name, address, telephone number or information that is aggregated and not associated with a specific individual, including demographic information and statistics, is not considered Personal Information.
Collection of Personal Information
We collect Personal Information by fair and lawful means. We limit the collection of Personal Information to what is necessary for the purpose for which it was collected unless we are required or permitted by law to collect additional information.
Personal Information is collected by Seed Voyage when you provide it to us, such as when you contact us via the Website or call us. We may also collect your IP address when you use the Website and we keep track of your dealings with us, including details of your visits to our Website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that they have obtained your consent or we have obtained your consent in this regard.
Collect, Use and/or Disclosure of Personal Information
We collect, use and/or disclose your Personal Information primarily for the following purposes:
- to correspond with you;
- to provide services to you; and
- ther purposes which you may specify.
Certain disclosure of Personal Information to third parties may be required as part of Seed Voyage fulfilling its stated business duties and day-to-day operations. However, information will only be disclosed to such persons if we have received your consent to do so or they have entered into a written agreement with us to abide by this Policy. You always have the option to tell us not to share your Personal Information with third parties. We will not refuse to provide a product or service to you if you choose not to provide us with your Personal Information, unless your failure to provide such information makes us unable to provide such product or service.
Seed Voyage does not sell or distribute its client lists to any outside party. Seed Voyage may provide aggregate information about our applicants, services selected, and Website information to affiliate organizations, but such aggregate information will not include personally identifying data, except as otherwise provided in this Policy. We may also use this aggregate, non-identifying information for research purposes. This information may be shared with other organizations for the purpose of better understanding and improving services to individuals.
Other than as required by law (for example, in response to a court order or subpoena, or to comply with local or federal regulations), your Personal Information will not be used for any other purpose without your written consent. Seed Voyage will request written consent from you prior to disclosing any Personal Information other than pursuant to this Policy.
How does Seed Voyage Retain and Store the Personal Information We Collect?
We implement security safeguards to protect Personal Information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, regardless of the format in which the information is held. We use physical, organizational, and technological measures to protect Personal Information.
For example, only members of Seed Voyage staff that are authorized users, using a password, can access the data stored in our electronic database, and all paper files that contain your Personal Information in the Seed Voyage office are kept in locked filing cabinets. We also use a secure server, which protects your Personal Information from being observed in transmission by a third party when you are contacting us on our Website. Backup copies of your Personal Information are stored off-site in secure locations. We may use the services of third parties for such storage, or for processing, or other third party services related to services rendered by us, but we ensure that those third parties agree to only use your Personal Information for specified purposes and that your Personal Information is protected at least as well as it is protected by Seed Voyage, as described in this Policy.
Processing of Personal Information
Your Personal Information may be processed and stored outside of the province in which it was collected by us or a third party service provider for the purposes set out in this Policy. We will ensure that any processing or storage of Personal Information outside of the province in which it was collected (including transfers within or outside Canada) is permitted by applicable law prior to permitting same. However, if your Personal Information is transferred outside of Canada, your Personal Information will be subject to the laws of the country in which it is stored. In certain circumstances, foreign courts, law enforcement agencies or regulatory agencies may be entitled to access your Personal Information without notice to you. By submitting your Personal Information, you agree to this transfer, storing or processing.
Please note that no method of transmitting, processing or storing information is completely secure. While we take appropriate steps to safeguard information under our control, there is always a risk that it may be lost, intercepted, altered or misused. There is an inherent risk involved in the exchange of information using any form of communication, such as e-mail, telephone, fax and courier service. We cannot guarantee that exchanges of information will always be received, or that such communications and documents will be virus free. We assume no liability for any loss, costs or damages you may suffer as a result of the loss, interception, alteration or misuse of information during such transfers.
How does Seed Voyage Destroy or Dispose of Personal Information?
We will keep Personal Information only for as long as it remains necessary for the purposes for which it was collected, or as required by law. Seed Voyage will destroy the paper copies of its files, subject to any limitations that may be required by law, in a secure manner.
Subject to applicable law, Seed Voyage’s electronic files, which include images of documents, are kept indefinitely, unless you ask us to delete our electronic files that contain Personal Information about you, in which case we will delete such files in a secure manner.
How to Access and Correct Personal Information
We want to ensure that information about you is accurate, complete and current. Please inform us of any change of name, address, or other Personal Information.
In addition, you have the right to access the Personal Information that Seed Voyage has collected, stored, and disclosed about you, subject to any legal restrictions. If there are errors in the information in your files, you may request that it be changed. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to advise them of the error.
In order to access this information, you must put your request in writing to the individual referred to below. Please allow up to four weeks for a response.